NPFulfilment, E-commerce

How NPFulfilment Scaled Ecommerce Fulfilment Without Scaling Labour

How a fast-growing ecommerce fulfilment provider replaced manual order consolidation with OPEX Sure Sort to support significantly higher peak volumes.

The challenge

Ecommerce volumes were growing. Labour couldn’t grow at the same rate. NPFulfilment ran a batch-picking model: products for many customer orders were picked together, then sorted back into individual orders by hand. It worked, but as volumes rose the manual sorting stage became the constraint. The real question was how fulfilment capacity could grow without operating costs growing at the same rate.

From manual order consolidation to automated sortation

In 2018, NPFulfilment implemented its first OPEX Sure Sort to automate the order-consolidation stage of its fulfilment operation.

Instead of several employees manually sorting picked items into customer orders, Sure Sort automates the movement and sorting of individual items. Batch picking stays efficient, and the slowest manual step is gone.

The results

  • Automated order consolidation
  • Higher productivity per person
  • Support for significantly higher peak volumes

Solutions in this project

Equipment in this project

Let’s look at your operation.

Send us your layout and order volumes. We’ll show you where product is handled twice, and what automation would change.

Ian and Glen from the SAS team standing above a warehouse automation floor