Complete Office Supplies (COS), Wholesale and distributionComplete Office Supplies: Adoption of a Goods-to-Person system in Australia
How a major Australian office products supplier adopted the country’s first OPEX Perfect Pick HD to increase fulfilment capacity, improve throughput and make better use of warehouse space.
- 1st
- OPEX Perfect Pick HD in Australia
- 5,000+
- Business customers served by COS
- 1,000
- Tote presentations per hour, per aisle (system capability)
The challenge
Growing order volumes. Limited warehouse space. A live operation that couldn’t stop. Complete Office Supplies (COS) is an Australian-owned office products supplier serving more than 5,000 business customers, with thousands of products spanning technology, office supplies, furniture, kitchen and cleaning, and print and promotional lines. As the business grew, its fulfilment operation faced a familiar challenge: more inventory, more orders and more throughput, without simply adding floor space.
For COS, the answer required more than a bigger warehouse. It required changing how inventory was stored and brought to the operator.
Bring the inventory to the person
In a conventional warehouse, an operator travels to the location of each product, retrieves it and returns to the order. As SKU numbers and order volumes grow, so does the walking and searching.
The OPEX Perfect Pick HD uses a goods-to-person model. Instead of operators travelling through the warehouse, robotic iBOT vehicles navigate the storage structure and bring the required inventory to the operator. The operator stays in the productive zone, and the automation handles the movement.
The technology
Perfect Pick HD is an automated storage and retrieval system designed for high-density warehouse operations. SAS designed, installed and commissioned the system, connected it to COS’s business systems and continues to support it locally. It was the first Perfect Pick HD installation in Australia.
Watch the project film.
COS, OPEX and SAS on delivering Australia’s first Perfect Pick HD.
On site
Australia’s first Perfect Pick
Solutions in this project
Equipment in this project
OPEX
Perfect Pick HD
A high-density goods-to-person system that brings inventory to your team.
Up to 1,000 totes / hr
More projects
Let’s look at your operation.
Send us your layout and order volumes. We’ll show you where product is handled twice, and what automation would change.
