Complete Office Supplies (COS), Education

COS Scaling Back-to-School Fulfilment with Automated Sorting

How batch picking combined with OPEX Sure Sort turned a labour-intensive student kitting operation into a scalable workflow ready for seasonal peaks.

OPEX Sure Sort system used for COS student kit sortation

The challenge

One season. Thousands of kits. Millions of individual movements. Back-to-school demand rises sharply in a short window, and every student order can contain dozens of products: books, pens and pencils, folders, art supplies, stationery, learning materials and technology accessories. Every kit has to be correct and dispatched before the school year begins. The question wasn’t simply how to pick more. It was how to process significantly more kits in peak season without increasing labour at the same rate.

From manual sorting to automated sorting

The operation already batch picked, but sorting those batches back into individual student kits was manual and slow, and it became the constraint every peak season.

The solution was to complete the batch-picking strategy with automated sortation. An OPEX Sure Sort takes over the sorting stage, routing every picked item into the right kit, so capacity grows with the season instead of headcount.

The results

  • A more scalable kitting workflow for seasonal peaks
  • Higher throughput from the same batch-picking strategy
  • Reduced dependency on peak seasonal labour

Solutions in this project

Equipment in this project

Let’s look at your operation.

Send us your layout and order volumes. We’ll show you where product is handled twice, and what automation would change.

Ian and Glen from the SAS team standing above a warehouse automation floor